CELEBRATE! The Secret to Winning in the New Abnormal
During this crazy time, it is easy to be stressed out, anxious and fearful. Or we can look at this time as an opportunity to reflect, reimagine and reinvent ourselves and our careers. It really is up to us every day to choose our attitude.
Discover how by turning on your “GPS”- Gratitude, Play and Surprise- you will gain control over your emotions, your well-being and your life.
Learn the tools and skills to help you and your organization create a happier, healthier, more connected workplace. In this entertaining, interactive, content-rich session, you will learn how to create a culture of innovation and celebration leading to more innovative, authentic, responsive employees. Let’s celebrate what’s good in life and set ourselves up for a healthy more positive, productive future.
The Best Way to Predict the Future Is to Create It
In these uncertain globally turbulent, times, productivity and innovation are essential to survival. This fast-paced, content rich call to action will show you & organization how to become a victor—rather than a victim—of change. Learn to be driven not by circumstances and emotion, but by your values, purpose and vision.
Scott equips listeners with relevant research and global best practices showcasing the power of “innovation and leadership” in action. Scott’s easy-to-use ideas will help build engagement and connection, greater productivity, elevated team performance, and a happier, healthier culture.
An ideal kick-off or closing to your convention, “The Best Way to Predict the Future is to Create It” always leaves participants feeling energized, inspired and more accountable to create a better future for themselves and their organizations.
Connecting with Customers
Customer expectations have dramatically changed over the years. Today, satisfying the needs of your customers by providing fast, efficient service is no longer enough. The most successful companies move beyond customer satisfaction and engage customers in a memorable experience that is consistent with their brand promise. Every employee must take pride in a service culture that honors and rewards both employees and customers. This entertaining and insightful program will help you establish a deeper connection with your employees and customers, leading to better team performance, higher productivity and more loyal customers. You will find that connected employees create connected customers.
SELL-E-BRATE! Winning the Hearts and Business of Tomorrow’s Customers
This useful and entertaining program explores how to use celebration, humor and value-adding creativity to give your sales team a competitive advantage. These important tools, along with the “Sell-e-brate Mindset”, will help generate new clients and keep your existing customer base consistently engaged and satisfied. By creating a culture of celebration and honoring your employees and customers, you will create happy, eager prospects ready to buy. Learn ways to differentiate yourself and build perceived value that highlights what you do best. Let your “GPS”—Gratitude, Play and Surprise—guide you to better connections with customers, leading to the discovery of hidden objections. As you learn techniques used by the world’s most admired organizations, you will discover that he or she who celebrates, sells!
Using Humor for a Change
Gain control over tense situations. Overcome fear and uncertainty! Just say “ha” to stress and anxiety. Ease conflict. Become unforgettable. Jump-start your creativity. Create a positive culture. Engage employees. Engage customers. Reduce burnout. Improve communication. Create connection. Enhance problem solving. Build better relationships. Raise productivity… and enjoy work more than ever before! How do you make this happen? Through the effective use of humor in the workplace. This lively, interactive program explores ways to use humor and engagement strategies to bring more positivity and productivity to your organization. You will learn to tap into your unique sense of humor–a skill essential in building deeper relationships and better results. By using the tools from this fun, useful program, you will soon discover that those who laugh, last!
Employee Innovation for Disruptive Times
What does it take to stay relevant and competitive in today’s fast-paced, ever-changing global marketplace? A culture of innovation! In fact, the #1 killer of employee innovation is a culture that doesn’t support it. Employees are more mobile, versatile and appreciate their personal freedom more than any time in the history of work. The needs and demands of today’s workforce make the task of employee engagement more complicated.
When self-expression is welcomed, when employees feel free to be authentic when employees are empowered to take risks, when creativity is rewarded… innovation flourishes. A connected culture leads employees to brainstorm, create and thrive. Learn to build a culture that engages employees, creates connection and lets employees know what they do matters. Your reward will be more productive, creative and happy employees.
Happily Ever Laughter – How to Engage Any Audience
To truly engage the distracted audience member of today, you must not only educate and enlighten but entertain as well. Humor may be your most useful tool for it breaks preoccupation, develops rapport, increases retention and connects with your listeners. In this interactive skill-shop, participants will learn how to play off any audience—be it a meeting of five or an auditorium of 5,000.
From developing original material to uncovering an organization’s “humor hot buttons”, this program will cover the basics and beyond for becoming a more charismatic, humorous, effective presenter. Learn to tell funny stories that appeal to a culturally diverse audience. From “half-the-words” to “what if” to the “power of the pause”, you will learn story-telling techniques that will make your stories come alive.
How to Hold an Audience without a Rope
To be a great leader, you must be a great communicator and to be a great communicator, you must speak with clarity, power and purpose. The best speakers build perceived credibility through authenticity, vulnerability, humility and the art of storytelling. In this program you will learn the secrets of great speakers from the conference room to the podium. You’ll learn how to overcome stage fright, establish perceived credibility and create an authentic connection with your listeners. Your value as a leader will dramatically increase as you learn to hold an audience without a rope.